We’ve worked with individuals, startups, hospitals, government agencies, non-profits, and Fortune 10 companies. We’ve had the privilege of working in just about every vertical on six continents. We’ve seen first hand the complicated, emotional, and frustrating ways we universally “organize” and process our work.
Overload generated by email and phone calls, coupled with legitimate (and ever-changing) colleague and client needs lead people to believe work is synonymous with overload, confusion, and stress. They are convinced that the solution to these issues is simply beyond their reach.
But it’s not. It’s a matter of effective communication.
To be sure, while getting people to communicate better is in itself an effort, much of the problem is just trying to communicate all there is to say. Context changes and so do our priorities. Tasks are then done hastily, work (and quality) escape us, and we seldom take the time to update others on our status. This isn’t because we’re hiding things from them or intentionally being evasive. And it’s certainly not because we’re evil.
It’s because we are constantly busy.
Healthy companies rely on mechanisms that contain and convey all those really important things that we don’t have the time to: How much work do you have? Who is working on what? What information do you need? What work is in peril? What work can be improved? What work is coming your way?
We have watched how clarity, agency, and the ability to solve problems eases the stress of individuals, teams, and organizations world-wide.
Removing that stress, letting people focus on what’s important, making work life better…that’s what we’re all about.