Prioritization is a Symptom

“How do we prioritize all this work?” “What are mechanisms you use to prioritize?” “What if I have a lot of options that are all equal?” These are all valid questions and prioritization is an important function of both home and professional work. However, we find most often that prioritization issues, like trust issues, are a symptom of deeper problems. … Read More

Jim BensonPrioritization is a Symptom

The Lean Brain, Post 5: Improvement is Not an Option

Lean says: Seek Perfection What your brain says: This is the way we’ve always done things around here. If it ain’t broke, don’t fix it. It’s not “my job” to improve. What’s at play here: Status quo bias. Zero-risk bias. Resistance to Change. Learned helplessness. While Lean’s focus on respect for people endows the worker with the ability to implement … Read More

TonianneThe Lean Brain, Post 5: Improvement is Not an Option

The Lean Brain, Post 3: Flow – You Can’t Step in the Same River Twice

Lean says: Manage Flow Your brain says: My work isn’t linear. My day is filled with interruptions and so I don’t have the “luxury” of flow. What’s at play here: Functional Fixedness. If there is one area where there’s not an obvious transfer of Lean principles from manufacturing to knowledge work, it’s understanding how flow can in fact be achieved … Read More

TonianneThe Lean Brain, Post 3: Flow – You Can’t Step in the Same River Twice

The Lean Brain, Post 2: Visualization Begets Alignment

Lean says: Map the Value Stream Your brain says: I’ve been doing this so long, it’s become second nature to me. The steps are right here – in my head. What’s at play here: Illusion of Transparency. Curse of Knowledge/Information Imbalance. Status Quo Thinking. Groupthink/False Consensus Effect. Availability Bias. It was day four of the value stream mapping exercise and … Read More

TonianneThe Lean Brain, Post 2: Visualization Begets Alignment

The Lean Brain, Post 4: Push is Blind. Pull is Informed. See Beyond the Silo

Lean says: Establish Pull Your brain says: I work best under stress! Chaos motivates me! What’s at play here: Brain on Stress. Learned Helplessness. Most of us have seen the iconic “Job Switching” episode of I Love Lucy, where the titular character and her BFF Ethel find themselves doing a stint as line workers at Kramer’s Candy Kitchen. Subjected to … Read More

TonianneThe Lean Brain, Post 4: Push is Blind. Pull is Informed. See Beyond the Silo

The Lean Brain, Post 1: Value is a Conversation

  Lean says: Define Customer Value Your brain says: I’ve seen this countless times before – I know what my customer needs better than they do. What’s at play here: Expertise bias. Overconfidence effect. Ivory tower syndrome. Ego. There’s an old story about a man standing along a riverbank. He doesn’t see a bridge, but he does see someone on the opposite bank fishing. “Hey!” he … Read More

TonianneThe Lean Brain, Post 1: Value is a Conversation

Introducing The Lean Brain Series by Tonianne DeMaria

While heading to a session at the most recent Lean Transformation Summit, I found myself confronted with signage that posed the following open-ended question: “All problem solvers must…” Given how the work we do at Modus Cooperandi focuses largely on the nexus between Lean for knowledge work, behavioral economics, neuroscience, and the teachings of W. Edwards Deming, one response in … Read More

TonianneIntroducing The Lean Brain Series by Tonianne DeMaria

Two Master Classes with Jim Benson in Warsaw Poland

Patty

Jim Benson will be facilitating two master classes in conjunction with the 2015 AgileByExample Conference in Warsaw, Poland.  The two master classes – An Introduction to Lean Work Using Personal Kanban & Root Cause Analysis and Kaizen will be held on October 1st & 2nd.  The master classes are an all-day event.

PattyTwo Master Classes with Jim Benson in Warsaw Poland

Fresh Perspectives on Lean Coffee

The following is a guest post by Victor Bonacci. Question #1: Do you like coffee? I do. I enjoy it warm or on ice. I love the smell. I get excited with the neurochemical reactions it stirs in me. I find calmness in the process of brewing a cup. It’s a fun word to say: “coffee.” Coffee is a casual … Read More

Victor BonacciFresh Perspectives on Lean Coffee